📞 +91 9427030018 ✉ kinjal.ke@gmail.com 📍 D/3, SWAMINARAYAN WADI, NR.UTTAR GUJARAT PATEL SOCIETY NO.1, GIRDHARNAGAR, GIRDHARNAGAR, Ahmedabad, Gujarat, 380016
Mon–Sat: 9:00 AM – 6:00 PM IST

Privacy Policy

Effective date: 27 July 2026

Kinjal Engineering (“we,” “our,” or “us”) operates the Kinjal Engineering Spare Parts mobile application (“App”). This Privacy Policy explains what information the App collects, why it is collected, how it is used, and the choices available to users.

Information We Collect

1. Account Information

When you register or log in, we may collect:

  • Mobile phone number
  • Name and business details, if provided
  • User type, such as customer or vendor
  • Account identifiers generated by our system

This information is used to authenticate your account and provide relevant features and pricing.

2. Quote and Product Information

When you use the App, we may store:

  • Products added to your quote
  • Product quantities and notes
  • Submitted quote requests
  • Wishlist items
  • Quote history and status
  • Vendor discounts associated with your account

This information is required to provide quotation, wishlist, and account-related services.

3. Device and Notification Information

If you enable push notifications, the App may collect a Firebase Cloud Messaging device token. This token is used only to deliver notifications related to quotes, products, account activity, and service updates.

You can disable notifications at any time through your device settings.

4. Technical Information

We may automatically receive limited technical information, including:

  • Device and operating-system information
  • App version
  • Error and diagnostic information
  • IP address and server access logs

This information helps us maintain security, diagnose technical problems, and improve the App.

How We Use Your Information

We use collected information to:

  • Create and manage user accounts
  • Authenticate users through mobile-number or OTP verification
  • Display applicable product information and vendor pricing
  • Process and manage quote requests
  • Save wishlist items
  • Send quote updates and other relevant notifications
  • Provide customer support
  • Protect the App against misuse and unauthorized access
  • Improve App reliability and performance
  • Comply with applicable legal requirements

We do not sell or rent users’ personal information.

Information Sharing

We may share limited information with trusted service providers that help us operate the App, such as:

  • Hosting and server providers
  • Firebase Cloud Messaging for push notifications
  • OTP or communication-service providers
  • WooCommerce and related website services used to provide product and account functionality

These providers may process information only as necessary to deliver their services and are expected to protect it appropriately.

We may also disclose information when required by law, a court order, or a lawful request from a government authority, or when necessary to protect our rights, users, or services.

Data Security

We use reasonable administrative and technical safeguards to protect personal information. Information transmitted between the App and our server is protected using HTTPS encryption where supported.

However, no internet-based service or electronic-storage system can guarantee absolute security.

Data Retention

We retain account, quotation, wishlist, and related information only for as long as required to provide the App’s services, maintain business and legal records, resolve disputes, and enforce agreements.

Information may be deleted or anonymized when it is no longer required, subject to applicable legal and accounting obligations.

Account and Data Deletion

You may request deletion of your account and associated personal data by contacting us at:

Email: [sandip28887@gmail.com]
Account-deletion page: [https://kdpinfusion.com/kinjal_engineering/account-deletion-request]

Please send the request using the mobile number or email associated with your account. We may verify your identity before completing the request.

Some information may be retained where required for legal, fraud-prevention, accounting, or security purposes.

Permissions Used by the App

Depending on the App version and device, the App may request:

  • Internet access: To communicate with our server and load products, accounts, quotes, and other information.
  • Notifications: To provide quote updates and service-related alerts.
  • Phone or OTP verification: To authenticate your account.

The App does not access contacts, call logs, precise location, microphone, or media files unless a future feature clearly requests the relevant permission and this Privacy Policy is updated accordingly.

Children’s Privacy

The App is intended for business customers, vendors, and users interested in Kinjal Engineering products. It is not directed toward children under 13, and we do not knowingly collect personal information from children.

If you believe a child has provided personal information through the App, please contact us so that we can take appropriate action.

Third-Party Links and Services

The App may contain links to websites, WhatsApp, or other third-party services. Their privacy practices are governed by their respective privacy policies. We are not responsible for the content or privacy practices of third-party services.

Changes to This Privacy Policy

We may update this Privacy Policy when the App, its features, or legal requirements change. The revised policy will be posted on this page with an updated effective date.

We encourage users to review this policy periodically.

Contact Us

For questions, privacy requests, or account-deletion requests, contact:

Kinjal Engineering
Email: sandip28887@gmail.com
Website: https://kdpinfusion.com/kinjal_engineering
Location: India

📩 Product Enquiry

We respond within 24 hours with availability & pricing.